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Eahora Romeo 1000w 48V 60Ah 5 Ah 106116+miles 180 MM Hydraulic brakes Hydraulic Full suspension

Original price was: $2,399.00.Current price is: $2,099.00.

Availability: Only 2 left in stock

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Specs
Return
Warranty

RETURN

1. No e-bike returns or e-bike replacements after 15 days of receiving.

2. Any e-bike returns or replacements should be authorized by Eahora in advance via emails.

3. The damages caused by transportation like scratches, defective parts are NOT justifications for returns.

4. Pieces of evidence like pictures or videos are needed for any e-bike returns or replacements.

5. The customer should return the original package with the returned label provided by Eahora. Or Eahora will NOT be responsible for any missing items or damages during the shipment.

6. The customers can return the items by themselves or get a return label via emails from Eahora after being authorized.

7. Returned items must keep the original packaging.

  • The box must be sealed.
  • The e-bike and its outer packaging must NOT be damaged.
  • Accessories and parts should NOT be missing.

8. Please provide the seller with photos of all returned items, including the outer packaging. The seller will have to check the status and quantity before shipping.

9. Please provide Eahora with photos of the original package before shipment. Eahora will have to check the status of the original package.

10. The customer should ship the returned item within 48 hours after Eahora provide a return label. Or the return will be deemed as canceled by the customer.

11. While returning the e-bike, the customers should ship it to the nearest FedEx/UPS store and paste the printed return label on the carton.

12. Please select the signature service when sending back to prevent the returned e-bike from being lost. Eahora will send pictures or videos to the customers when signing the returned items.

13. No free return without reason is supported. “Don’t like it”, “Don’t want it anymore” or any delayed delivery caused by the carrier can NOT be deemed as a valid reason for a return.

REFUNDS

1. Returns without authorization will be sent back to customers, while a refund will not be issued and the freight will be borne by customers.

2. If a customer purchases the product in a free shipping promotion, the cost of the shipment will not be refunded.

3. Any shipping damages during the return period will be deducted from the total refund. If necessary, customers can purchase insurance for returns on their own.

4. If any parts of the returned items, including the original packing, are missing, we will charge from the refund as appropriate.

5. Please understand that customers should subject to Restocking Fee.

6. Refunds will not be issued to customers before the returned items are confirmed received and inspected.

7. After we confirm receipt of your returned items, we will send an email notification and refund. 

Non-returnable items:

  • Battery
  • Special orders 
  • Sale items
  • Gift cards 
  • Gifted order

Refunds, Exchanges, and Store Credits

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.

If you are approved, then your refund, exchange or store credit will be processed. For refunds, a credit will automatically be applied to your credit card or original method of payment, within 2-5 days. We do offer exchanges within the US, but we don't offer any exchanges for international orders, however, you can receive a refund or store credit, so you can replace the order for the item you would like in exchange. Exchanges will typically ship the next business day after your return is processed. Returns received Friday-Sunday will ship out Monday. If a store credit is requested, a promo code will be issued to you via email. 

Late or missing refunds. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please email us at service@eahoraebike.com.

Warranty Info

Every Eahora E-bike is covered under our manufacturer's one year all-inclusive warranty for the original owner against all manufacturing defects. Warranty parts will only be shipped within the continental United States. If you purchased a bike and had it then shipped to another country, parts will only be sent to the country in which the bike was originally sent. Eahora Bikes warrants this product, including all individual components against defects in material or workmanship as follows:

Eahora Limited Warranty

Eahora’s bicycle components(accessories) including forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, throttle, controller, wiring harness, LCD display, kickstand, reflectors and hardware are warranted to be free from manufacturer defects in materials and/or workmanship for a 5 months period from the date of original purchase. Wear and tear is not covered under warranty. Two-year warranty for the frame.

Eahora’s lithium ion batteries are warranted to be free from manufacturing defects in materials and/or workmanship for a 1 year period from the date of original purchase. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.

What Will We Do to Correct Issues with Your Ebike? 

Eahora is committed to delivering a promise of professionalism when it comes to handling all bike issues. Unrepairable ebikes are approved to be replaced or returned. If the customer rejects cooperating to repair, a 30% depreciation fee will be applied and the customer is also responsible for the round-trip freight cost. Eahora will provide a return shipping label, the customer may also choose self-return or arrange the return shipment by himself.

What Will We Not Do?

Eahora will not replace any part without first seeing photos or video of the damaged part. Wear and tear does not belong to the scope of the warranty. We will not offer warranty service to second owners. We will not free replace any part damaged by the user and by force majeure, including: product failure or damage caused by collision, falling, overloading, speeding and other human factors during riding and due to rain, ice and snow soaking, smoke, drugs, chemicals, corrosion and other damage caused by natural product failure or damage. We will not pay for any third party service or part replacement unless agreed upon prior to the fix. We will not pay for return shipping on any damaged or defective product or component. Eahora will not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the e-scooter is shipped using a freight forwarder or similar service.

Terms of Warranty

This warranty only applies to the original owner of a Eahora bicycle. This warranty is expressly limited to the replacement of defective parts at the sole discretion of Eahora. This warranty does not cover any damage or defects resulting from failure to follow instructions in the owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, wear and tear, installation of parts or accessories not originally intended or compatible with the bicycle as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance. Only in extreme cases will an entire replacement bike be issued, in these cases the original bike may have to ship to the Eahora facility for inspection/repairs before a new bike is sent out. If repairs can be made, a new bike will not always be sent. This warranty does not include consumables or normal wear and tear parts (tires, tubes, brake pads, cables and housing, grips, chain, spokes). Eahora will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Shipping damage must be reported to Eahora within a reasonable amount of time after shipment arrival. In no event shall Eahora be responsible for any direct, indirect or consequential damages, including without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, or product liability in connection with their products.

Claims

All claims to this warranty must be made through Eahora. Proof of purchase may be required with any warranty request. Before making a warranty claim, we suggest that you contact our Technical Support team at service@eahoraebike.com as there may be a simple fix for your problem. Valid warranty claims will be processed through Eahora within one year of initial purchase. Warranty claims may be submitted to service@eahoraebike.com.

Shipping Damage Claims

IMMEDIATELY inspect your product(s) for damage. Freight damage claims are extremely time sensitive. We will not accept freight damage claims later than 10 days from receipt of product. Note any damage to your product(s) on the Bill of Lading before you and the driver sign-off on the shipment. Take pictures of any damage that is found, and date the images when possible. Keep all packaging and paperwork until the inspection process is complete. Report damage claims within 10 days of delivery to a Eahora’s customer service representative. Please contact our Technical Support team for return/replacement instructions at: service@eahoraebike.com

Credit Card Chargebacks

If for any reason a credit card chargeback of any amount is issue on an order and the customer is still in possession of the product(s) withing said order, the warranty will be paused until the chargeback is resolved.

R-E-S-P-E-C-T Find Out What It Means To Us

We pride ourselves in being nothing but respectful, kind, patient, friendly, and all other pleasant terms that could fit in the mix, and it is critical that those things are returned to our team by customers. We understand that often times when you call/email customer support it is because something may have gone wrong or there is an issue (which is the worst!). We also understand that often times these potential issues cause frustration and even sometimes anger, but, we will NOT tolerate rude/vulgar language towards our staff. We will offer a warning if this occurs, after that we do reserve the right to refuse service, terminate accounts, issue refunds, void warranties, or cancel orders at our sole discretion. If this decision is made it is final and cannot be undone.

Eahora Romeo video

Eahore Romeo Pro functions

Author picture

James R. B.

5/5

Just My Size


  • This review is for the Eahora Romeo Pro (green) E-Bike. It is most fair for me to state that this particular E-Bike will not fit all potential customers. Size comparisons must be taken into consideration. I stand 6 foot and 5 inches tall. I weigh 250 pounds. The height and profile of this model of E-Bike fits my size very well. I had studied these facts well before purchasing this E-Bike. I was confident that this E-Bike would fit me and I was correct. This E-Bike is quite heavy and weighs 125 pounds counting the battery. I knew this prior to purchase. I find the moped styling of this E-Bike to be most desirable. I like the seat and handle bar arrangement. The overall cockpit is arranged quite nicely. No problems there. The bike was packaged quite well and it only sustained very minor shipping damages. Not much of a problem either. Assembly on this E-Bike is very simple and has a time burden of approximately one hour (for the mechanically inclined). Maybe two hours for people that are not handy with tools. The electronic LCD controller screen is straightforward and the various settings are easy to achieve and understand. This bike comes with an owners manual plus plenty of on-line documentation. The overall power ratings of this E-Bike seems to be accurate, however further testing by myself is on going. The hydraulic brakes operate very well along with the seven gear Shimano pedal system. The quality is excellent. The 26″ x 4″ tires seem fairly heavy duty and have moderate tread design. Nothing real radical. 30 psi is the rated full pressure. I especially like the modular frame which is made from carbon steel and aluminum. This, no doubt, is a very heavy duty E-Bike. Precisely what I was shopping for. So far, this E-Bike meets most of my parameters and I am grateful for this. Because this E-Bike fills most of my requirements I have no other choice but to bestow 5 stars on this creation. Ride well.
eahora romeo pro
eahora romeo pro
Author picture

ambroseisnext

5/5

Eahora romeo ebike in action🤟


  • On the side rusher guys check out the eahora Romeo. Pedal assist one is like my pedals just four. This pedal assist one does like 25 miles an hour. It’s a nice looking bike man holy i thought the side rusher was fast.It’s a nice looking bike!

eahora romeo pro
Max Capacity
330lbs
battery
48 V 60 AH lithium
battery
motor
1000w
Tire

26 inches

Eahora Romeo Pro Assembly Video

Frequently asked questions

What does Renovo do?
We make electric supercars, car automation level4 and sell bikes.
Check our cars here

We operate with low margins high volume. Also selling more electric vehicles helps us save the environment. 🙂

Warranty Info

Every Eahora E-bike is covered under our manufacturer’s one year all-inclusive warranty for the original owner against all manufacturing defects. Warranty parts will only be shipped within the continental United States. If you purchased a bike and had it then shipped to another country, parts will only be sent to the country in which the bike was originally sent. Eahora Bikes warrants this product, including all individual components against defects in material or workmanship as follows:

Eahora Limited Warranty

Eahora’s bicycle components(accessories) including forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, throttle, controller, wiring harness, LCD display, kickstand, reflectors and hardware are warranted to be free from manufacturer defects in materials and/or workmanship for a 5 months period from the date of original purchase. Wear and tear is not covered under warranty. Two-year warranty for the frame.

Eahora’s lithium ion batteries are warranted to be free from manufacturing defects in materials and/or workmanship for a 1 year period from the date of original purchase. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.

What Will We Do to Correct Issues with Your Ebike? 

Eahora is committed to delivering a promise of professionalism when it comes to handling all bike issues. Unrepairable ebikes are approved to be replaced or returned. If the customer rejects cooperating to repair, a 30% depreciation fee will be applied and the customer is also responsible for the round-trip freight cost. Eahora will provide a return shipping label, the customer may also choose self-return or arrange the return shipment by himself.

What Will We Not Do?

Eahora will not replace any part without first seeing photos or video of the damaged part. Wear and tear does not belong to the scope of the warranty. We will not offer warranty service to second owners. We will not free replace any part damaged by the user and by force majeure, including: product failure or damage caused by collision, falling, overloading, speeding and other human factors during riding and due to rain, ice and snow soaking, smoke, drugs, chemicals, corrosion and other damage caused by natural product failure or damage. We will not pay for any third party service or part replacement unless agreed upon prior to the fix. We will not pay for return shipping on any damaged or defective product or component. Eahora will not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the e-scooter is shipped using a freight forwarder or similar service.

Terms of Warranty

This warranty only applies to the original owner of a Eahora bicycle. This warranty is expressly limited to the replacement of defective parts at the sole discretion of Eahora. This warranty does not cover any damage or defects resulting from failure to follow instructions in the owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, wear and tear, installation of parts or accessories not originally intended or compatible with the bicycle as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance. Only in extreme cases will an entire replacement bike be issued, in these cases the original bike may have to ship to the Eahora facility for inspection/repairs before a new bike is sent out. If repairs can be made, a new bike will not always be sent. This warranty does not include consumables or normal wear and tear parts (tires, tubes, brake pads, cables and housing, grips, chain, spokes). Eahora will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Shipping damage must be reported to Eahora within a reasonable amount of time after shipment arrival. In no event shall Eahora be responsible for any direct, indirect or consequential damages, including without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, or product liability in connection with their products.

Claims

All claims to this warranty must be made through Eahora. Proof of purchase may be required with any warranty request. Before making a warranty claim, we suggest that you contact our Technical Support team at service@eahoraebike.com as there may be a simple fix for your problem. Valid warranty claims will be processed through Eahora within one year of initial purchase. Warranty claims may be submitted to service@eahoraebike.com.

Shipping Damage Claims

IMMEDIATELY inspect your product(s) for damage. Freight damage claims are extremely time sensitive. We will not accept freight damage claims later than 10 days from receipt of product. Note any damage to your product(s) on the Bill of Lading before you and the driver sign-off on the shipment. Take pictures of any damage that is found, and date the images when possible. Keep all packaging and paperwork until the inspection process is complete. Report damage claims within 10 days of delivery to a Eahora’s customer service representative. Please contact our Technical Support team for return/replacement instructions at: service@eahoraebike.com

Credit Card Chargebacks

If for any reason a credit card chargeback of any amount is issue on an order and the customer is still in possession of the product(s) withing said order, the warranty will be paused until the chargeback is resolved.

R-E-S-P-E-C-T Find Out What It Means To Us

We pride ourselves in being nothing but respectful, kind, patient, friendly, and all other pleasant terms that could fit in the mix, and it is critical that those things are returned to our team by customers. We understand that often times when you call/email customer support it is because something may have gone wrong or there is an issue (which is the worst!). We also understand that often times these potential issues cause frustration and even sometimes anger, but, we will NOT tolerate rude/vulgar language towards our staff. We will offer a warning if this occurs, after that we do reserve the right to refuse service, terminate accounts, issue refunds, void warranties, or cancel orders at our sole discretion. If this decision is made it is final and cannot be undone.

Delivered with 85% assembled:
Ebike & battery;
Original charger & adapator;
Front tire & Headlight;
Pedals & rear lights;
Product manual;
Screws and tools for assembly.

Customer Reviews

Based on 1 review
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R
Robert Vellela
A lot of bike for the money

This is probably the best ebike for under $2000. Superior range and good quality. I got the Romeo, not the pro model and it goes about 32mph and I weigh 145lbs. The battery is huge and I went about 10 miles on pure throttle and never lost a bar. The suspension will need to be lessened for a lighter person. I'm 5'5 and can tip toe at a stand still. It's definitely more on the side of an electric motorcycle than an electric bicycle. Super fun and very head turning bike.

***UPDATE***

After having this bike for a month and riding about 300 miles, I am still happy with it. I put new tires on and they're great. It seems that these bikes come with a few variations. I got a half twist throttle but I've seen pictures with a thumb throttle. The disc brake rotors that came with my bike are thicker than normal by 2 or 3 mm and I've seen pictures with regular ones. One complaint is the rear fender was loose and when I tightened it now it's crooked. Other than that I would still recommend.

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